Privacy Policy

Effective Date:

June 23, 2025

Business Name:

Citizens Success Academy

Website:

https://citizenssuccessacademy.com

At Citizens Success Academy, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, programs, services, and communication channels, including SMS and email outreach.

Information We Collect

We may collect personal information when you submit a form on our website, register for a program or service, communicate with us by phone, text, or email, or participate in workshops or intake sessions. Information we may collect includes your name, email address, phone number, mailing address, date of birth or age range, emergency contact details, and program preferences or interests. We may also collect non-personal data such as your IP address, browser type, device information, and usage data (e.g., pages visited and time spent on the site).

How We Use Your Information

Citizens Success Academy uses your information to contact you regarding program enrollment or updates, send appointment reminders and follow-ups, provide personalized coaching or support services, promote upcoming events and new programs, and improve our website and service experience. You will only receive SMS or email messages if you have given your explicit consent through a form, event registration, or text opt-in.

How We Share Information

We do not sell, rent, or trade your personal information. Your information may be shared internally with staff or volunteers involved in providing services to you, and with trusted third-party providers who assist with website hosting, CRM management, SMS delivery, or other operational support. All third parties are contractually obligated to keep your data confidential and use it solely for authorized purposes.

Your Consent and Communication Choices

By providing your contact information through our website or intake forms, you agree to receive communications from Citizens Success Academy. You may opt out at any time. To stop receiving SMS messages, reply STOP to any message. To unsubscribe from email communications, click the unsubscribe link included in our messages. You can also email us at [email protected]

to revoke your consent or change your preferences.

How We Protect Your Information

We take reasonable measures to safeguard your data, including secure online forms, encrypted systems, and restricted access to sensitive information. While we strive to protect your data, no digital or physical system can be guaranteed 100% secure. We recommend using caution when sharing personal information online.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect data from minors without verified parental or legal guardian consent.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before submitting any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of our services after any changes indicates your acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or would like to access, correct, or delete your information, please contact us at:

Citizens Success Academy

Email:

[email protected]

Text: (717) 210-5303

Website:

https://citizenssuccessacademy.com